User-centered design in time and resource-limited settings: Enhancing the usability of 'Hearing for Life' (HeLe) Device

Introduction@#The Hearing for Life (HeLe) is a novel newborn hearing screening device initially designed according to specifications of clinicians of the Philippine National Ear Institute (PNEI). Unfortunately, targeted end-users, rural health workers, had difficulty using it. This research applied the user-centered design (UCD) methodology involving rural health workers in recommending design, content, and function requirements for HeLe. @*Objectives@#This study aims to 1) describe how UCD was applied in a time-limited and resource-constrained environment, 2) assess the usability of the design prototypes, and 3) recommend design, content, and function requirements for HeLe. @*Methods@#This research is a descriptive study using mixed methods. Six rural health units (RHU) involved in the HeLe research program were purposively selected for the study. There were 30 participants included, five health care workers per RHU. Applying the UCD method, the study had three phases: 1) user profiling (where participants accomplished a survey questionnaire, 2) inspiration phase (focus group discussions, workflow analysis, and interviews with a technical expert were conducted), and 3) ideation phase (designing and assessment of prototypes were done). @*Results@#Participatory methods and structured procedures (i.e., card sorting, MoSCoW matrix prototyping, etc.) were applied to help determine and prioritize user requirements and elicit user feedback. These methods were chosen considering the time and resource constraints in the RHU. The prototype's System Usability Scale (SUS) score (81.94) was higher than the SUS score previously obtained (68) from the older version of the interface. Accuracy, durability, in-app instructions, feedback, and an easily understood interface were the most requested requirements for the telemedicine device. The need for the technology to be aligned with the RHU's workflow and available resources was highlighted in the focus group discussions. @*Conclusions@#The study documents practices and lessons learned in applying UCD methodology in design and development that have been demonstrated to improve usability of the device. The involvement of the users surfaced in the design, content, and functional requirements which can guide future iterations of HeLe and contribute to better understanding of ways to develop user-friendly telemedicine devices in the Philippines. This paper emphasizes that users should be involved in the entire process and not just recipients of the technology.

Maternapro®: percepção sobre saúde bucal e usabilidade de aplicativo sobre pré-natal odontológico no serviço público / Maternapro®: perception about oral health and usability of an application about dental prenatal care in public services / Maternapro®: percepción sobre salud bucodental y usabilidad de una aplicación sobre cuidados dentales prenatales en servicios públicos

Este estudo teve como objetivo analisar a percepção de gestantes sobre saúde bucal e testar a usabilidade do MaternaPrO® (aplicativo móvel) desenvolvido como recurso motivacional para adesão de gestantes ao comparecimento do pré-natal odontológico, reforçando sua importância e desmistificando mitos e crendices relacionados ao período gestacional. Trata-se de um estudo observacional descritivo quali-quantitativo com aplicação de questionário de percepção e instrumento de avaliação de usabilidade. Para a avaliação de usabilidade do aplicativo MaternaPro® foi utilizado o instrumento SURE aplicado em dois grupos de participantes (Experts e Gestantes). Para a análise de percepção foi aplicado um questionário sobre a percepção do pré-natal odontológico para o grupo Gestantes, em dois momentos distintos. A pesquisa quali- quantitativa exploratória, foi estruturada em três fases distintas: a) revisão integrativa da literatura com ênfase em testes de usabilidade de aplicativos móveis na área da saúde; b) aplicação do instrumento de mensuração da usabilidade e; c) aplicação de questionário "percepção sobre pré-natal odontológico" de gestantes em diferentes estágios gestacionais. A pesquisa identificou um total de 813 artigos e, após o processo de seleção, 142 artigos foram selecionados de acordo com os critérios de inclusão, sendo que, 07 publicações enquadraram-se como revisão da literatura, 03 artigos de revisão de escopo, 02 artigos de revisão sistemática e 01 artigo sendo revisão integrativa. Os resultados do questionário SURE obtidos a partir da avaliação da usabilidade pelos profissionais de TI e pelos dentistas apresentaram média de usabilidade geral de 91 e, desta forma, a usabilidade foi enquadrada, no nível 80, isto é, concordam totalmente com usabilidade do aplicativo MaternaPrO®. Os resultados do questionário SURE obtidos a partir da avaliação da usabilidade pelas gestantes, apresentaram média de usabilidade geral de 79 e, desta forma, a usabilidade foi enquadrada no nível 70, isto é, concordam com usabilidade do aplicativo MaternaPrO®. O aplicativo MaternaPrO® contemplou seus objetivos educacionais de apoiar a mulher no seu período gestacional, possibilitando-a nas tomadas de decisões conscientes e orientadas, em relação ao acompanhamento odontológico e educação em saúde da gestante e do bebê. Observou-se a melhora significativa na percepção das gestantes, em relação a saúde bucal, gestação e pré-natal odontológico. O MaternaPrO® apresentou média de usabilidade geral de 85 e, desta forma, a usabilidade foi enquadrada, pelos profissionais de TI, dentistas e gestantes no nível 80, isto é, concordam totalmente com a usabilidade do aplicativo.

This study aimed to analyze the perception of pregnant women about oral health and test the usability of MaternaPrO® (a mobile application) developed as a motivational resource for pregnant women to adhere to dental prenatal care, reinforcing its importance and demystifying myths and beliefs related to the gestational period. It is a descriptive qualitative-quantitative observational study with the application of a perception questionnaire and a usability assessment tool. The SURE instrument was used to evaluate the usability of the MaternaPrO® application in two participant groups (Experts and Pregnant women). For perception analysis, a questionnaire about prenatal dental care perception was applied to the Pregnant women group at two different times. The exploratory qualitative-quantitative research was structured in three distinct phases: a) integrative literature review with emphasis on usability testing of mobile applications in the health area; b) application of the usability measurement instrument; and c) application of the "perception of prenatal dental care" questionnaire to pregnant women at different gestational stages. The research identified a total of 813 articles, and after the selection process, 142 articles were selected according to inclusion criteria, with 07 publications being literature reviews, 03 being scope reviews, 02 being systematic reviews, and 01 being an integrative review. The SURE questionnaire results obtained from the usability evaluation by IT professionals and dentists showed an overall usability average of 91, and thus the usability was classified at level 80, i.e., fully agreeing with the usability of the MaternaPrO® application. The SURE questionnaire results obtained from the usability evaluation by pregnant women showed an overall usability average of 79, and thus the usability was classified at level 70, i.e., agreeing with the usability of the MaternaPrO® application. The MaternaPrO® application achieved its educational objectives of supporting women during their gestational period, enabling them to make conscious and informed decisions regarding dental care and health education for the pregnant woman and baby. There was a significant improvement in pregnant women's perception regarding oral health, pregnancy, and prenatal dental care. The MaternaPrO® application showed an overall usability average of 85, and thus the usability was fully agreed upon by IT professionals, dentists, and pregnant women at level 80.

Este estudio tuvo como objetivo analizar la percepción de las mujeres em- barazadas sobre la salud bucodental y probar la usabilidad de MaternaPrO® (una aplica- ción móvil) desarrollada como recurso motivacional para que las mujeres embarazadas se adhieran al control prenatal dental, reforzando su importancia y desmitificando mitos y creencias relacionados con el período gestacional. Se trata de un estudio observacional descriptivo cualitativo-cuantitativo con la aplicación de un cuestionario de percepción y una herramienta de evaluación de la usabilidad. Se utilizó el instrumento SURE para eva- luar la usabilidad de la aplicación MaternaPrO® en dos grupos de participantes (Expertos y Embarazadas). Para el análisis de la percepción, se aplicó un cuestionario sobre la per- cepción de la atención odontológica prenatal al grupo de mujeres embarazadas en dos momentos diferentes. La investigación exploratoria cualitativa-cuantitativa se estructuró en tres fases diferenciadas: a) revisión bibliográfica integradora con énfasis en pruebas de usabilidad de aplicaciones móviles en el área de la salud; b) aplicación del instrumento de medición de usabilidad; y c) aplicación del cuestionario de "percepción de la atención odontológica prenatal" a mujeres embarazadas en diferentes etapas gestacionales. La in- vestigación identificó un total de 813 artículos, y después del proceso de selección, 142 artículos fueron seleccionados de acuerdo con los criterios de inclusión, siendo 07 publi- caciones revisiones bibliográficas, 03 revisiones de alcance, 02 revisiones sistemáticas y 01 revisión integradora. Los resultados del cuestionario SURE obtenidos de la evaluación de usabilidad por profesionales de TI y dentistas mostraron una media global de usabili- dad de 91, por lo que la usabilidad se clasificó en el nivel 80, es decir, totalmente de acuerdo con la usabilidad de la aplicación MaternaPrO®. Los resultados del cuestionario SURE obtenidos de la evaluación de usabilidad por parte de las mujeres embarazadas mostraron una media global de usabilidad de 79, por lo que la usabilidad se clasificó en el nivel 70, es decir, de acuerdo con la usabilidad de la aplicación MaternaPrO®. La apli- cación MaternaPrO® alcanzó sus objetivos educativos de apoyar a las mujeres durante su periodo gestacional, permitiéndoles tomar decisiones conscientes e informadas en re- lación con el cuidado dental y la educación sanitaria de la embarazada y el bebé. Se pro- dujo una mejora significativa en la percepción de las embarazadas con respecto a la salud bucodental, el embarazo y la atención dental prenatal. La aplicación MaternaPrO® mos- tró un promedio general de usabilidad de 85, por lo que los profesionales de TI, los den- tistas y las mujeres embarazadas estuvieron totalmente de acuerdo con la usabilidad en el nivel 80.

Aplicabilidad de modelos predictivos de falla renal en enfermedad renal crónica: una revisión de alcance / Usability of predictive models of kidney failure in chronic kidney disease: a scoping review

Resumen Introducción: la identificación de los pacientes con mayor riesgo de progresar a falla renal es fundamental para la planeación del tratamiento en la enfermedad renal crónica, pero no ha podido llevarse a cabo consistentemente. Los modelos de predicción podrían ser una herramienta útil, sin embargo, su usabilidad en la Enfermedad Renal Crónica es limitada hasta ahora y no se comprenden muy bien las barreras y limitaciones. Métodos: se desarrolló una revisión de alcance de la literatura disponible sobre modelos predictivos de falla renal o reglas de pronóstico en pacientes con Enfermedad Renal Crónica. Las búsquedas se realizaron sistemáticamente en Cochrane, Pubmed y Embase. Se realizó una revisión ciega e independiente por dos evaluadores para identificar estudios que informaran sobre el desarrollo, la validación o la evaluación del impacto de un modelo construido para predecir la progresión al estadio avanzado de la enfermedad renal crónica. Se realizó una evaluación crítica de la calidad de la evidencia proporcionada con el sistema GRADE (Grading of Recommendations Assessment, Development and Evaluation). Resultados: de 1279 artículos encontrados, fueron incluidos 19 estudios para la síntesis cualitativa final. La mayoría de los estudios eran primarios, con diseños observacionales retrospectivos y unos pocos correspondieron a revisiones sistemáticas. No se encontraron guías de práctica clínica. La síntesis cualitativa evidenció gran heterogeneidad en el desarrollo de los modelos, así como en el reporte de las medidas de desempeño global, la validez interna y la falta de validez externa en la mayoría de los estudios. La calificación de la evidencia arrojó una calidad global baja, con inconsistencia entre los estudios e importantes limitaciones metodológicas. Conclusiones: la mayoría de los modelos predictivos disponibles, no han sido adecuadamente validados y, por tanto, se consideran de uso limitado para evaluar el pronóstico individual del paciente con enfermedad renal crónica. Por lo tanto, se requieren esfuerzos adicionales para centrar el desarrollo e implementación de modelos predictivos en la validez externa y la usabilidad y disminuir la brecha entre la generación, la síntesis de evidencia y la toma de decisiones en el ámbito del cuidado del paciente.

Abstract Background: the identification of patients at higher risk of progressing to kidney failure is essential for treatment planning in chronic kidney disease, but it has not been possible to do this consistently. Predictive models could be a useful tool, however, their usability in chronic kidney disease is limited and the barriers and limitations are not well understood. Methods: a scoping review of the available literature on ESRD predictive models or prognostic rules in chronic kidney disease patients was developed. Searches were systematically executed on Cochrane, MEDLINE, and Embase. a blind and independent review was carried out by two evaluators to identify studies that reported on the development, validation, or impact assessment of a model constructed to predict the progression to an advanced stage of chronic kidney disease. A critical evaluation of the quality of the evidence provided with the GRADE system (Grading of Recommendations Assessment, Development and Evaluation) was made. Findings: of 1279 articles found, 19 studies were included for the final qualitative synthesis. Most of the studies were primary, with retrospective observational designs and a few corresponded to systematic reviews. No clinical practice guidelines were found. The qualitative synthesis showed high heterogeneity in the development of the models, as well as in the reporting of global performance measures, internal validity, and the lack of external validity in most of the studies. The evidence rating was of low overall quality, with inconsistency between studies and important methodological limitations. Conclusions: most of the available predictive models have not been adequately validated and, therefore, are of limited use to assess the individual prognosis of patients with chronic kidney disease. Therefore, additional efforts are required to focus the development and implementation of predictive models on external validity and usability and bridge the gap between generation, synthesis of evidence, and decision-making in the field of patient care.

In search of disambiguation: development of eye drop bottle sleeves to aid in identification and survey among possible users. A cross-sectional study

BACKGROUND: Considerable numbers of individuals present low vision, blindness, illiteracy and other conditions that could possibly impair their identification of medications, such as eye drops. Through helping these individuals to identify their eye drops, they can achieve greater autonomy. Misidentification can be avoided through use of multisensory sleeves that can be adapted to most eye drop bottles. Correct use of eye drops is important for preventing progression of diseases like glaucoma that could potentially lead to blindness. OBJECTIVE: To develop bottle sleeves to aid in identification of eye drops and then interview a group of possible users to evaluate the acceptance of the solution. DESIGN AND SETTING: Cross-sectional survey performed at an ophthalmological clinic in São Paulo (SP), Brazil. METHODS: We describe the development of multisensory sleeves to assist in identification of eye drops. To assess the acceptance of this solution, we interviewed 18 patients who were currently using three or more types of eye drops. RESULTS: We developed four prototypes for eye drop bottle sleeves and conducted an acceptance test on them. Most of the patients who answered the survey about the sleeves were elderly. Most (95%) reported believing that the sleeves would help reduce the risk of mixing up eye drops with other medications that also dispense drops. They also believed that these would increase their autonomy in using eye drops. CONCLUSION: The solution presented was well accepted and may help increase safety in using eye drops through preventing misidentification.

Usabilidade dos aplicativos móveis para profissionais de saúde: Revisão integrativa / Usability of mobile applications for health professionals: Integrative review / Usabilidad de las aplicaciones móviles para los profesionales de la salud: Revisión integradora

Objetivo: Identificar como é analisada a usabilidade dos aplicativos móveis construídos para os profissionais de saúde. Método: Revisão integrativa da literatura respondendo à pergunta "como é analisada a usabilidade dos aplicativos móveis construídos para os profissionais de saúde?". A busca foi realizada em bases indexadas, sem recorte temporal, nos idiomas português, inglês e espanhol. Resultados: Foram identificados oito artigos periódicos da América do Sul (n=2), Ásia (n=2), América do Norte (n=2) e África (n=2), classificados como nível de evidência III e IV. Os aplicativos eram, na maioria, destinados a enfermeiros e médicos e foram avaliados segundo facilidade de uso, funcionalidade, caráter inovador, confiabilidade, eficiência e adequação do seu conteúdo. Conclusão: Independentemente do método escolhido para análise da usabilidade dos aplicativos móveis, as etapas devem ser bem estabelecidas, a fim de que o aplicativo móvel seja bem avaliado pelo utilizador final.

Objective: To identify how the usability of mobile apps built for health professionals is analyzed. Method: Integrative literature review built through the question: How is the usability of mobile applications built for health professionals analyzed? The search was conducted in indexed databases, without a time frame, in Portuguese, English and Spanish. Results: Eight journal articles from South America (n=2), Asia (n=2), North America (n=2) and Africa (n=2) were identified. The applications were mostly intended for nurse practitioners and physicians. The articles had levels of evidence III and IV. Mobile devices were evaluated according to ease of use, functionality, innovative character, reliability, efficiency and adequacy of content. Conclusion: Regardless of the method chosen to analyze the usability of mobile applications built for health professionals, the steps should be well established in order for the mobile application to be well evaluated by the end user.

Objetivo: Identificar cómo se analiza la usabilidad de las aplicaciones móviles construidas para los profesionales de la salud. Método: Revisión integradora de la literatura construida mediante la pregunta: ¿Cómo se analiza la usabilidad de las aplicaciones móviles construidas para los profesionales de la salud? La búsqueda se realiza en bases indexadas, sin recorte temporal, en portugués, inglés y español. Resultados: Se identificaron ocho artículos periódicos de América del Sur (n=2), Asia (n=2), América del Norte (n=2) y África (n=2). Las aplicaciones estaban dirigidas en su mayoría a profesionales de la enfermería y la medicina. Los artículos tenían niveles de evidencia III y IV. Los dispositivos móviles han sido evaluados en función de su facilidad de uso, funcionalidad, carácter innovador, fiabilidad, eficiencia y adecuación de su contenido. Conclusión: Independientemente del método elegido para analizar la usabilidad de las aplicaciones móviles construidas para los profesionales de la salud, los pasos deben estar bien establecidos para que la aplicación móvil sea bien evaluada por el usuario final.

Evaluación de usabilidad de sitios web de bibliotecas de universidades públicas chilenas a partir del método SIRIUS / Usability evaluation of chilean academic public library web sites using the SIRIUS method

Resumen Este artículo presenta los resultados de una evaluación heurística de usabilidad aplicada a 17 sitios web de bibliotecas de universidades públicas chilenas, a través del método SIRIUS, "Sistema de Evaluación de la Usabilidad Web Orientado al Usuario y Basado en la Determinación de Tareas Críticas". Para la recolección de datos se utilizó la pauta fija de SIRIUS que contiene 10 heurísticas subdivididas en un total de 83 sub-heurísticas evaluadas por cinco personas expertas con conocimiento en sitios web de bibliotecas y usabilidad. Los resultados indican que las bibliotecas universitarias mejor evaluadas presentan buenos mecanismos de rotulado, layout (diseño) y facilidad de interacción, mientras que, en su conjunto, los sitios web carecen de ayudas de navegación para las personas usuarias. Finalmente, se concluye que la evaluación heurística es un método válido, rápido, fácil y aplicable en sitios web de bibliotecas universitarias, siempre y cuando se definan adecuadamente las personas expertas y las heurísticas. Asimismo, SIRIUS resulta una herramienta adecuada al contar con una pauta fija que permite obtener evaluaciones con rapidez y facilitar la comparación de sus resultados.

Abstract This article presents the results of a heuristic usability evaluation applied to 17 websites of libraries of public chilean universities, using the SIRIUS method "System of Web Usability Evaluation, User Oriented and Based on the Determination of Critical Tasks" For data collection, SIRIUS fixed guideline was used, which contains 10 heuristics that are subdivided into a total of 83 sub-heuristics evaluated by 5 experts with knowledge about libraries and usability websites. The results indicate that the best evaluated university libraries have good labeling mechanisms, layout and ease of interaction, while, as a whole, the websites lack navigation aids for their users. Finally, it is concluded that heuristic evaluation is a valid, fast, easy and applicable method in university library websites, as long as experts and heuristics are properly defined. Likewise, SIRIUS is an adequate tool since it has a fixed guideline that allows evaluations to be obtained quickly and to facilitate the comparison of its results.

Usage of Health Information Websites: A Systematic Review of Older Adults’ Preferences for Web Features (Penggunaan Laman Web Maklumat Kesihatan: Kajian Sistematik Pilihan Warga Emas terhadap Ciri-ciri Laman Web) / Jurnal Sains Kesihatan Malaysia

@#Online health information have a role in enhancing health in older adults. However, age-related physiological changes and non-senior friendly websites proved to be a challenge for older adults. Research investigating older adults’ preferences of features in health information websites is limited. Thus, in this review, we aim to summarize older adults’ preferences regarding the design and content of health websites. Medline, CINAHL, Cochrane Library, Scopus, Journal of Medical Internet Research (JMIR) and Google Scholar were searched for relevant articles in February 2018, using key words ‘older adults’, ‘Internet’, ‘health information’ and ‘usability’. The methodological quality of included studies was evaluated using the McMaster critical appraisal tools by two independent reviewers. Individual study design, participants’ characteristics, and identified preferences for health website features were extracted and summarized narratively. (PROSPERO registration number: CRD42018096281). Five studies (3 qualitative, 2 quantitative) were included in this review. The quality appraisal score ranged from 32% to 83%. The web feature preferences of older adults were grouped into three domains: web presentation factors, web navigation factors and health information preferences. The results highlight older adults have specific preferences when engaging with online content. This review suggests that readable text, simple design, consistent layout and straightforward web navigation are the preferred priorities for a health information website for older adults. Findings from this review may be useful to healthcare professionals and developers to understand older adults’ preferences pertaining to web design and contents in health websites specifically designed for this population.

Evaluating the Pilot Usability for Telenursing-based Cancer Pain Monitoring System

The purpose of this study was to evaluate the pilot usability used in a telenursing-based cancer pain monitoring system. Health care providers and advanced cancer patients who visited a hospital as outpatients (n=10/group) used and evaluated the system using a Web Usability Scale (WUS) and free description. Of the WUS seven factors, “comprehensibility” and “content reliability” received good evaluation, and “ease of operation”, “visual effects”, “responsiveness”, “usefulness”, and “acceptablity” didn’t received good evaluation. In the free description, the system was evaluated to enhance self-management of cancer pain, a request for expansion of operation, and social issues were shown. Improving patient usability is an issue, and sufficient orientation is required to verify the effects.

Study on Evaluation of Efficiencies for Drug information by Video and Paper Media in Community Pharmacies / 医薬品情報学

Objective: While pharmacies focus on interpersonal work, patients need to process a lot of information. Therefore, it is important for the pharmacy to provide information according to the situation. This study was conducted for the purpose of providing a video and paper media, and clarifying that it is useful to provide information in various mediums about the method of administering the powdered medicine, which requires an understanding of the operation.Method: Conducted a survey for those who brought prescriptions for infants from March 2016 to about a year and a half. We compared and verified the understanding of the medication method for infants between the paper medium group and the moving image medium group.Results: Differences in the background between the two media use groups were clarified, and path analysis confirmed differences in the factors that affect the reliable administration of each medium to infants. It was revealed that the evaluation of moving image media was higher than the comparison between the groups in terms of usability. Although there was no difference in the ability to use the medium at his own pace, the moving images were significantly higher in understanding the motion.Discussion: There is a limit to the understanding of motions with a single explanation at the pharmacy counter. It was confirmed in this study that information provision using a medium that can be used depending on the situation of the patient is useful as a complementary role in medication instruction. Providing information while appropriately combining information provision in various media is thought to reduce the burden on patients and contribute to improved adherence.

Bibliotecas digitais e virtuais à luz da literatura brasileira: da construção ao acesso / Digital and virtual libraries in the light of brazilian literature: from construction to access

RESUMO Os reflexos das tecnologias da informação e comunicação nas bibliotecas é tema recorrente na literatura da área de Biblioteconomia e Ciência da Informação. Este artigo constitui uma revisão de literatura sobre o tema "Bibliotecas Digitais" e "Bibliotecas Virtuais", haja vista verificar os principais assuntos discorridos na literatura, por conseguinte, apresentar aspectos quantitativos que caracterizam a produção científica sobre o tema. A pesquisa é descritiva, qualiquantitativa e foram selecionados artigos da Base de Dados de Periódicos em Ciência da Informação, SciELO e Portal de Periódicos CAPES, publicados em português, de 2010 a 2014, mediante a técnica de coleta do tipo levantamento e análise de conteúdo. Os procedimentos realizados no estudo permitiram a identificação de 21 artigos que contemplam diferentes assuntos relacionados ao tema: estruturação das bibliotecas, produtos e serviços oferecidos, educação e formação, e acesso e usabilidade da biblioteca. Os dados quantitativos analisados demonstraram haver preferência pelo termo "Bibliotecas Digitais" ao termo "Bibliotecas Virtuais", com predominância dos assuntos "estruturação de bibliotecas" e "acesso e usabilidade". Os trabalhos foram publicados de forma equilibrada, ao longo dos anos, predomínio da autoria coletiva, e houve distribuição uniforme entre boa parte dos periódicos brasileiros da Ciência da Informação/Biblioteconomia. Como principal limitação, destaca-se o uso de artigos em português, o que instiga a realização de estudos futuros em artigos publicados em inglês e espanhol, e delimitando o tempo para anos mais recentes.

RESUMEN Los reflejos de las tecnologías de la información y la comunicación en las bibliotecas son un tema recurrente en la literatura de bibliotecas y ciencias de la información. Este artículo es una revisión de la literatura sobre el tema "Bibliotecas digitales" y "Bibliotecas virtuales", con el fin de verificar los principales temas discutidos en la literatura, por lo tanto, presenta aspectos cuantitativos que caracterizan la producción científica sobre el tema. La investigación es descriptiva, cualitativa y cuantitativa, y los artículos de la Base de datos periódica de ciencias de la información, SciELO y Portal Capes, publicados en portugués, de 2010 a 2014, se seleccionaron utilizando la técnica de recopilación de encuestas y el análisis de contenido. Los procedimientos realizados en el estudio permitieron la identificación de 21 artículos que cubren diferentes temas relacionados con el tema: estructuración de la biblioteca, productos y servicios ofrecidos, educación y capacitación, y acceso a la biblioteca y usabilidad. Los datos cuantitativos analizados mostraron una preferencia por el término "Bibliotecas digitales" sobre el término "Bibliotecas virtuales", con predominio de los temas "estructuración de bibliotecas" y "acceso y usabilidad". Las obras se publicaron de manera equilibrada, a lo largo de los años, predominando la autoría colectiva, y hubo una distribución uniforme entre la mayoría de las revistas brasileñas de Ciencias de la Información / Bibliotecología. La principal limitación es el uso de artículos en portugués, lo que impulsa futuros estudios en artículos publicados en inglés y español, limitando el tiempo a años más recientes.

ABSTRACT The reflexes of information and communication technologies in libraries is a recurring theme in the library and information science literature. This article is a literature review on the topic "Digital Libraries" and "Virtual Libraries", in order to verify the main subjects discussed in the literature, therefore, presenting quantitative aspects that characterize the scientific production on the subject. The research is descriptive, qualitative and quantitative, and articles from the Information Science Periodical Database, SciELO and Portal Capes, published in Portuguese, from 2010 to 2014, were selected using the survey collection technique and content analysis. The procedures performed in the study allowed the identification of 21 articles that cover different subjects related to the theme: library structuring, products and services offered, education and training, and library access and usability. The quantitative data analyzed showed a preference for the term "Digital Libraries" over the term "Virtual Libraries", with predominance of the subjects "library structuring" and "access and usability". The works were published in a balanced way, over the years, predominance of collective authorship, and there was a uniform distribution among most Brazilian journals of Information Science / Library Science. The main limitation is the use of articles in Portuguese, which prompts future studies in articles published in English and Spanish, limiting the time to more recent years.

Usabilidade de sites e gestão da informação na análise e divulgação dos programas de recreação em sites de resorts no Brasil / Usability of websites and information management in the analysis and dissemination of recreation on resort sites in Brazil

Esse estudo qualitativo teve por objetivos analisar os sites de resorts, com base na gestão da informação e na usabilidade de sites, bem como, investigar a divulgação dos programas de recreação. Por meio de pesquisa exploratória foram elencados os sites, os quais foram avaliados com base nas Teorias da Gestão da Informação e da Usabilidade de sites, criando-se categorias a priori, para análise dos dados. Os resultados indicam que as informações acerca do programa de atividades recreativas oferecidas são precárias e pouco motivam a adesão à prática. Além disso, os sites dos resorts não atendem a todos os critérios de usabilidade, dificultando a busca por informações pelo usuário, podendo gerar aos estabelecimentos o comprometimento das vendas, devido a essas falhas existentes nos sites. Sugerem-se novos estudos relacionando as temáticas envolvendo tecnologias, turismo, recreação e lazer.

This qualitative study aimed to analyzing resorts sites, based on information management and sites usability and also investigated the diffusion of the recreation program. An exploratory research was conducted aiming to investigating those sites, which were evaluated based on Information Management and Usability of sites Theories. A priori categories for data analysis were created and results indicate precariousness information about the offered recreation activities do not motivate the adherence to the practice. In addition, resorts' websites do not meet all of the usability criteria, making it difficult for users to search for information, which may lead to sales compromises due to such site failures. New studies are suggested relating to these themes involving technologies, tourism, recreation and leisure.

Medicação®: Um estudo sobre o Autogerenciamento de Medicamentos em idosos / Medicação®: A Study of Self-Management of Medications in the Elderly / Medicação®: un estudio sobre autogestión de medicamentos en ancianos

Objetivo: Avaliar autogestão de medicamentos em idosos, por meio de um aplicativo. Método: Pesquisa aplicada, transversal e mista, realizada com 15 idosos com idade igual a 69,45 (DP=6,55). As coletas ocorreram pré e após 60 dias de uso do aplicativo, sendo avaliados por meio do MEEM, questionário de pré-uso, questionário pós-uso e questionário sobre aspectos relativos à usabilidade do aplicativo. Para análise dos dados quantitativos, utilizaram-se análises descritivas do SPSS e, para os dados qualitativos, utilizou-se o software IRaMuTeQ. Resultados: Quanto à categorização da amostra, majoritariamente do sexo feminino (66,66%) e com baixa usabilidade (59,04). Os dados qualitativos no momento préuso apresentaram sete classes e a prevalência das palavras "Tomar" e "Medicamento". No momento pós-uso, foram observadas outras sete classes e a prevalência das palavras "Não" e "Aplicativo", indicando dificuldades no uso. Conclusão: Sugere-se que haja mais estudos que abordem questões relativas à interatividade, sobretudo acessibilidade e usabilidade, de forma a subsidiar a concepção e a construção de melhores aplicativos voltados para o público idoso.

Objective: To evaluate a self-administered drug in elderly, by an application. Method: Applied, cross and mixed research, performed with 15 elderly people with age equal to 69.45 (SD = 6.55). The collections occurred before and after 60 days of use of the application, being evaluated through the MMSE, pre-use questionnaire, post-use questionnaire and questionnaire on aspects related to the usability of the application. To analyze the quantitative data, SPSS descriptive analyzes were used, and for the qualitative data the software IRaMuTeQ was used. Results: Regarding the categorization of the sample, mostly female (66.66%) and with low usability (59.04). Qualitative data at the pre-use time presented seven classes and the prevalence of the words "take" and "Medication". At the post-use point, seven other classes and the prevalence of the words "No" and "Application" were observed, indicating difficulty in use. Conclusion: It is suggested that there be more studies that address issues related to interactivity, especially accessibility and usability, in order to subsidize the design and construction of better applications aimed at the elderly public.

Objetivo: evaluar el autocontrol de los medicamentos en los ancianos, utilizando una aplicación. Método: Investigación aplicada, transversal y mixta, realizada con 15 personas mayores de 69,45 años (DE = 6,55). Las recolecciones se realizaron antes y después de 60 días de uso de la aplicación, y se evaluaron mediante el MMSE, el cuestionario previo al uso, el cuestionario posterior al uso y el cuestionario sobre aspectos relacionados con la usabilidad de la aplicación. Para el análisis de los datos cuantitativos, se utilizaron análisis descriptivos del SPSS y, para los datos cualitativos, se utilizó el software IRaMuTeQ. Resultados: Respecto a la categorización de la muestra, mayoritariamente femenina (66,66%) y con baja usabilidad (59,04). Los datos cualitativos en el momento previo al uso presentaron siete clases y la prevalencia de las palabras "Tomar" y "Medicamento". En el momento posterior al uso, se observaron otras siete clases y la prevalencia de las palabras "No" y "Aplicación", lo que indica dificultades de uso. Conclusión: Se sugiere que haya más estudios que aborden temas relacionados con la interactividad, especialmente la accesibilidad y la usabilidad, para apoyar el diseño y la construcción de mejores aplicaciones dirigidas a las personas mayores.

Avaliação da usabilidade do módulo de sistematização da assistência de enfermagem do GSUS / Evaluation of the usability of the GSUS nursing care systematization module

Sistemas de Informação em Saúde podem subsidiar o planejamento e a avaliação clínica da Enfermagem. A sua usabilidade envolve o usuário e sua capacidade de executar tarefas por meio deles. A avaliação da usabilidade descreve a utilização e efetividade do sistema, sendo relevante instrumento organizacional. Objetivo: Avaliar a usabilidade do Módulo de Sistematização da Assistência de Enfermagem (SAE) do Sistema de Gestão da Assistência de Saúde do Sistema Único de Saúde (GSUS), por enfermeiros de Unidades de Terapia Intensiva em hospitais próprios da Secretaria Estadual de Saúde do Paraná (SESA-PR). Realizou-se pesquisa de métodos mistos, descritiva-exploratória, com questionário online autodirigido, contendo itens de avaliação subdivididos em critérios de uso, conteúdo e interface do sistema, organizados por escala do tipo Likert de 5 pontos, que foi respondido por 45 enfermeiros, e que fizeram comentários voluntários sobre os itens.Realizou-se análise de frequência e análise descritiva com média, mediana, desvio padrão, percentis 25% e 75% dos escores de cada item e do escore total dos itens de cada critério.Os itens do critério uso do sistema obtiveram respostas positivas entre 82,2% a 93,3%; os do critério conteúdo do sistema obtiveram de 40% a 91,1%, e os do critério interface do sistema obtiveram entre 71,1% e 88,9%. O produto da pesquisa foi a aplicação de um modelo de avaliação da usabilidade do Módulo da SAE do GSUS, na perspectiva dos enfermeiros usuários. Conclusão: Evidenciou-se que o modelo de avaliação desenvolvido possibilita estimar a usabilidade do Módulo da SAE no GSUS segundo os critérios abordados e a identificação de possibilidades de melhoria para o sistema. Os resultados apontam a utilidade do Módulo à realização da SAE e da prática de cuidado em Unidade de Terapia Intensiva (UTI), devido à estrutura lógica de dados e de processamento de informações, à interface agradável, que facilitam a avaliação clínica, os diagnósticos e as intervenções de Enfermagem, contribuem para a construção do saber e para a qualificação do cuidado. Evidenciaram-se oportunidades de melhoria da usabilidade no tocante às mensagens de erro, recuperação de dados e viabilização de alteração de horários de aprazamento das medicações e prescrições. O modelo de avaliação pode também ser aplicado a outros sistemas informatizados da SAE.

Abstract: Health Information Systems can subsidize the planning and clinical evaluation of Nursing. Their usability involve the user and his ability to perform tasks through them. The usability appraisal describes the use and effectiveness of the system, being a relevant organizational tool. Objective: To evaluate the usability of the Systematization of Nursing Care Module of the Sistema de Gestão da Assistência de Saúde of the Sistema Único de Saúde (GSUS), by the perspective of nurses from Intensive Care Units in hospitals of the Secretaria Estadual de Saúde do Paraná (SESA-PR). A research of mixed methods, descriptive-exploratory, with a selfdirected online questionnaire, containing valuation items subdivided into criteria of use, contents and system interface, organized by a 5-point Likert scale, was answered by 45 nurses, who commented on the items, voluntarily. Frequency analysis and descriptive analysis were performed with mean, median, standard deviation, 25% and 75 % percentiles of the score for each item and the total score of each criterion. The items of the use of the system criterion obtained positive responses between 82.2% to 93.3%; those of the system contents criterion obtained from 40% to 91.1%, and those of the system interface criterion obtained between 71.1% and 88.9%. The research product was the application of a usability appraisal model for the Systematization of Nursing Care Module of GSUS, from the perspective of users nurses. Conclusion: It was evidenced that the appraisal model developed makes it possible to estimate the usability of the Module in GSUS according to the criteria addressed and the identification of possibilities for improvement of the system. The results point out the usefulness of that Module for the realization of Systematization of Nursing Care and the practice of care in ICU, due to its logical structure of data and informational processing and its pleasant interface, which facilitate clinical evaluation, Nursing diagnoses and interventions, which contribute for the construction of knowledge and for the qualification of care. Opportunities for improving usability were evidenced with regard to error messages, data recovery and the possibility of altering the schedule of medications and other prescriptions. The appraisal model can also be applied to other Systematization of Nursing Care information systems.

Idosos, aplicativos e smartphone: uma revisão integrativa / Elderly, Applications and Smartphone: an integrative review / Ancianos, aplicaciones y Smartphone: una revisión integradora

Este artigo pretende analisar pesquisas já consolidadas, de âmbito nacional e internacional, sobre as Tecnologias da Informação e Comunicação (TICs), disponibilizadas em smartphones direcionadas para usuários idosos. A metodologia usa revisão integrativa com publicações compreendidas entre 2009 e 2018, em base de dados indexadas como: SCOPUS, Journal Citation Reports (JCR), Association for Computing Machinery (ACM) e Google Scholar, da área de informática relacionadas a área de Interface Humano-Computador. Entre os resultados destacam-se: a análise e sistematização de 23 estudos e a sua categorização em: a) estudos desenvolvidos para benefício da saúde do idoso; e b) pesquisas sobre a avaliação de usabilidade de smartphones e aplicativos para o usuário idoso, conforme o contexto em que foram analisados, desenvolvidos ou avaliados.

This article intends to analyze research already consolidated, of national and international scope, on the ICTs, made available on smartphones directed to elderly users. The methodology uses an integrative review with publications between 2009 and 2018, based on indexed data such as: SCOPUS, Journal Citation Reports (JCR), Association for Computing Machinery (ACM) and Google Scholar, from the IT area related to the Human Interface area-Computer. Among the results, the following stand out: the analysis and systematization of 23 studies and their categorization into: a) studies developed to benefit the health of the elderly; and b) research on the usability evaluation of Smartphones and applications for the elderly user, according to the context in which they were analyzed, developed or evaluated.

Este artículo pretende analizar investigaciones ya consolidadas, de alcance nacional e internacional, sobre las TIC, disponibles en teléfonos inteligentes dirigidos a usuarios mayores. La metodología utiliza una revisión integradora con publicaciones entre 2009 y 2018, basada en datos indexados como: SCOPUS, Journal Citation Reports (JCR), Association for Computing Machinery (ACM) y Google Scholar, del área de TI relacionada con el área de la interfaz humana-Computadora. Entre los resultados, se destacan los siguientes: el análisis y la sistematización de 23 estudios y su clasificación en: a) estudios desarrollados para beneficiar la salud de los ancianos; y b) investigación sobre la evaluación de la usabilidad de los teléfonos inteligentes y las aplicaciones para el usuario de edad avanzada, de acuerdo con el contexto en el que fueron analizados, desarrollados o evaluados.

Arquitectura de información como un proceso para organizar sitios web usables e intuitivos: El caso del Centro Centroamericano de Población (CCP) / Information architecture as a process to organize usable and intuitive websites. The case of the Central American Center for Population, University of Costa Rica

Resumen El artículo expone cómo se desarrolló un proceso de arquitectura de información para el sitio Web del Centro Centroamericano de Población (CCP) de la Universidad de Costa Rica (UCR), como parte de un estudio dentro del campo de la Bibliotecología. Explica, ampliamente, cómo se realizó el análisis del sitio, la identificación de los requerimientos, la estructura y los sistemas de etiquetado y navegación requeridos por el CCP para mejorar su sitio Web. Durante este proceso se diseñaron, también, todas las visualizaciones (wireframes) de las páginas que conforman la versión de escritorio de este sitio, además, se elaboraron visualizaciones para la versión responsive requerida por los dispositivos móviles. Se concluye que la arquitectura de información es un proceso que demanda de planificación y análisis del problema a tratar, al mismo tiempo, es un campo laboral importante para profesionales en Bibliotecología con interés en incorporar la tecnología a su práctica profesional.

Abstract The development of an information architecture process on the website of the Central American Center for Population from the University of Costa Rica is explained. This investigation is in the field of library and information sciences and explains how the website was analyzed, how the requirements were lifted, how the structure and the labeling and navigation systems were developed in order to improve the website. During this process, all the wireframes for the desktop version of the website were designed, also, wireframes for the responsive version were created. It concludes that information architecture is a process that requires a lot of planning and analysis of the problem, also, it is an important working area for librarians that are interested in getting involved with technology.

Usability Evaluation of an Image-based Pill Identification Application

OBJECTIVE: To measure the accuracy and usability of an the image-processing based pill identifier application that we have developed. METHODS: The subjects selected were medical residents and nurses. Five nurses and five physicians were randomly assigned to use either an the image-processing based pill identifier application (n=10), or the conventional pill identifier application (n=10). They were instructed to examine 10 pills using the application assigned to them, and searches that took <3 minutes to find candidate drugs were recognized as successes. Among these successful searches, the accuracy was defined to identify the correct names of the drugs and the times needed in the correctly identifications were also measured. After using one application the subjects were instructed to use the other one and repeat the same process. Finally, they answered a questionnaire on the usability of the applications. RESULTS: The average proportion searches completed within 3 minutes was 91% for the the image-processing based pill identifier application, slightly, but not significantly, higher than that for the conventional pill identifier application (85%). The accuracies of the the image-processing based and conventional pill identifier applications were similar, 89% and 83%, respectively. In the usability examination, the the image-processing based pill identifier application yielded higher scores for the desirable, usable, findable and useful qualities than the conventional pill identifier application. CONCLUSION: The the image-processing based pill identifier application application has a similar accuracy to the existing conventional pill identifier application, and its usability was also found to be good.

Evaluating usability of and satisfaction with two types of dental CAD software

PURPOSE: This study evaluated the usability of and satisfaction with two types of computer-aided design (CAD) software among users who had experience with dental implant CAD software and those who did not. MATERIALS AND METHODS: Dental technicians (n = 20) who had previous experience with dental implant CAD Software and students from the College of Dentistry (n = 12) who had never designed implant custom abutments were asked to evaluate two types of CAD Software, Exocad and Deltanine. In addition, the participants were asked to fill out a structured questionnaire (Section 1: Entering basic information and retrieving files; Section 2: Setting conditions before abutment design; Section 3: Setting abutment design; and Section 4: Overall satisfaction). For the statistical analysis of the collected data, Mann-Whitney U test was used (α = .05). RESULTS: The ease of design and satisfaction with the implant CAD Software, evaluated with respect to 21 statements divided into four Stages, were significantly higher for Exocad in both groups for Secion 1. For Sections 2 and 3, participants with experience evaluated Deltanine to be significantly better. For Section 4, both groups evaluated Exocad Software to be better. CONCLUSION: Overall, the Exocad Software was evaluated as having better usability and offering greater satisfaction. However, in terms of performance in the core of the design process, i.e. Sections 2 and 3, Deltanine was rated higher by the experienced users. Thus, if the user interface design parts are supplemented, Deltanine CAD Software could be put to a wider use in clinics.

Comparison of Brand-Name and Generic Products of Latanoprost Timolol Maleate Ophthalmic Solution with Respect to the Formulation and Usability / 医薬品情報学

Objectives: The long treatment duration of glaucoma and multiple drug use have decreased patient adherence to anti-glaucoma drugs. This has prompted the recent marketing of a combination drug, Xalacom ® Combination Eye Drops (hereinafter referred to as the original drug), and its generic drugs (3 generics). In this study, we compared these eye drops from a pharmaceutical viewpoint,conducted research on usability, and evaluated the selection criteria for generics.Methods: The viscosity and pH of the original drug and its generics were measured. The total number of drops per container, mean mass per drop, and the squeeze force needed for one drop of individual eye drops were measured using a digital force gauge. In addition, a questionnaire survey on the usability of each eye drop was conducted in patients.Results: The total number of drops in the contain of the original drug and generics tested almost the same. The mean mass per drop of generics from two companies was significantly lower than that of the original drug, and the squeeze force of the generic from one company was significantly lower than that of the original drug. The usability of the containers some generics was significantly higher than that of the original drug.Conclusion: No difference was observed in the total number of available drops between the original drug and generics. However,differences in squeeze force and usability were observed between the original drug and generics and among the generics. This information should preferably be described in the interview form, patient instruction manual, etc. for providing medication instructions to pharmacists. All products investigated in this study contained more than 100 drops in the containers. The expiration date of tested eye drops after opening is about one month. Reducing the volume of filling into a container may be contribute to the medical economy and avoid the risk of microbial contamination.

Usabilidade e estratégias de divulgação de uma rede social virtual para pessoas com deficiência / Usability and dissemination strategies of a virtual social network for people with disabilities

O uso da internet e das redes sociais virtuais pelas pessoas com deficiência é crescente, uma vez que pode induzir a formação de redes de apoio, compartilhamento de experiências e obtenção de informações. Nesse sentido, existe uma preocupação por parte dos pesquisadores em desenvolver ferramentas virtuais, que proporcionem uma experiência virtual acessível às pessoas com deficiências (PcD), associadas à segurança, privacidade dos dados e usabilidade. A avaliação da usabilidade, em sites e tecnologias destinadas à PcD, aumenta os acessos e o engajamento. Diante disso, o objetivo deste estudo foi analisar estratégias de divulgação e avaliar a usabilidade da rede social virtual D Eficiência (RSVD) na perspectiva de seus usuários. Trata-se de uma pesquisa quantitativa, exploratória e descritiva, composta por duas etapas: a primeira longitudinal, com objetivo de analisar os resultados das estratégias de divulgação sobre o número de acessos e cadastros que a RSVD; a segunda etapa transversal, com objetivo de avaliar a usabilidade da RSVD na perspectiva dos seus usuários. Na primeira etapa os dados foram coletados e analisados por meio do gerenciador de métrica (Google Analytics), já na segunda etapa os dados foram coletados por meio de um questionário virtual de usabilidade, previamente validado. Foram realizadas análises descritivas e correlacionais. A divulgação presencial recebeu 426 acessos num período de 74 dias, desses acessos 285 se converteram em usuários da RSVD, já a divulgação online, num período de 18 dias, recebeu 4519 acessos, desses 1067 se converteram em usuários da RSVD. De modo geral, as divulgações, num período de quatro meses, proporcionaram à página da RSVD, 4945 acessos, procedentes do estado de São Paulo (56%), acessados pelo celular (71%), por pessoas do sexo feminino (81%), com média de idade de 41 anos. Na segunda etapa, a amostra foi composta por 110 participantes usuários da RSVD, com predominância das pessoas com deficiência (51,8%), sendo a lesão medular a deficiência mais relatada (33,3%), do sexo feminino (68,2%), com média de idade de 39 anos, com nível superior de escolaridade (37,2%), empregadas (44,5%), com renda familiar média de até cinco salários mínimos (21,8%), procedentes da região sudeste (67,2%), que acessam a RSVD pelo computador (64,5%). A RSVD foi considerada excelente ou boa (82,7%), útil (93%), com ótimo visual (85%), de linguagem compreensível (86,4%) e de fácil navegação (87,3%). Apenas 10 participantes relataram problemas ao utilizar a RSVD, relacionados à lentidão no carregamento das páginas. Os achados desse estudo contribuíram para as melhorias e atualizações da RSVD. Ambas as estratégias de divulgação foram positivas e complementares entre si, uma vez que tornaram a RSVD mais difundida tanto qualitativamente, quanto quantitativamente na internet. Assim, é recomendável a realização de divulgações que envolvam esses tipos de estratégias interligadas para a divulgação de novas tecnologias, tanto para alcançar a população alvo, quanto para proporcionar experiências qualitativas provenientes do contato entre pesquisadores e participantes. A RSVD mostrou-se como uma ferramenta virtual promissora, avaliada positivamente por seus usuários, que cumpre o objetivo de oferecer acesso à informação de qualidade, com segurança e de forma interativa

The use of the Internet and virtual social networks by people with disabilities is increasing, since it can lead to the formation of support networks, sharing of experiences and obtaining information. In this sense, there is a concern on the part of the researchers to develop virtual tools, which provide an accessible virtual experience for people with disabilities, associated with security, data privacy and usability. The evaluation of usability, in websites and technologies for people with disabilities, increases access and engagement. Therefore, the objective of this study was to analyze strategies for dissemination, access and evaluate the usability of the virtual social network D Eficiência (VSND) from the perspective of its users. This is a quantitative, exploratory and descriptive research, composed of two stages: the first longitudinal, with the objective of analyzing the results of the dissemination strategies on the number of accesses and registrations that the VSND received in a period of 4 months; the second transversal step, with the objective of evaluating the usability of VSND from the perspective of its users. In the first stage, the data were collected and analyzed through a metric manager (Google Analytics), and in the second stage the data were collected through a validated usability virtual questionnaire. Descriptive and correlational analyzes were performed. The in-person disclosure received 426 accesses in a period of 74 days, of which 285 accesses were converted to VSND users, and the online disclosure, in a period of 18 days, received 4519 accesses, of which 1067 were converted to VSND users. In general, the disclosures, in a period of 4 months, provided the VSND page with 4945 accesses, coming from the state of São Paulo (56%), accessed by cell phone (71%), female people (81%), with a mean age of 41 years. In the second stage, the sample consisted of 110 VSND users, with a predominance of people with disabilities (51.8%), the most commonly diagnosed spinal cord injury being female (33.3%) (68, 2%), with a mean age of 39 years, with a higher educational level (37.2%), employed (44.5%), with an average family income of up to five minimum wages (21.8%) southeast (67.2%), who accessed the VSND by computer (64.5%). VSND was considered excellent or good (82.7%), useful (93%), with good visual (85%), language comprehensible (86.4%) and easy navigation (87.3%). Only 10 participants reported problems using VSND, related to slow loading of pages. The findings of this study contributed to the improvements and updates of VSND. Both strategies of dissemination were positive and complementary among themselves, since they have made VSND more widespread both qualitatively and quantitatively on the internet. Thus, it is advisable to carry out divulgations that involve these types of interlinked strategies for the development of social media on the Internet, both for the greater reach of the target population and to provide qualitative experiences from the direct contact between researchers and participants. VSND has shown itself to be a promising virtual tool, evaluated positively by its users, which fulfills the objective of offering access to information, safely, interactively, with scientifically substantiated content, made available by moderators

De la arquitectura de información a la experiencia de usuario: Su interrelación en el desarrollo de software de la Universidad de las Ciencias Informáticas

Se presenta un informe técnico sobre la aplicación de actividades y técnicas de arquitectura de información (AI) y experiencia de usuario UX) a partir de las buenas prácticas obtenidas en el proceso de desarrollo de software de la Universidad de las Ciencias Informáticas. Para ello, se identificaron las definiciones más citadas de AI y su evolución hacia el término de UX, como punto de partida para analizar la estrecha relación que existe entre estos dos conceptos durante el desarrollo de software. El trabajo permite reconocer el rol protagónico del usuario en el resultado de su interacción con el producto y con el proveedor o desarrollador. Se describen actividades y técnicas para la obtención de información y requisitos en las etapas de desarrollo del software, que tributen a una buena arquitectura de información, centrado en la experiencia del usuario.

A technical report on the application of activities and techniques of information architecture (AI) and UX user experience is presented based on the good practices obtained in the software development process of the University of Computer Science. For this, the most cited definitions of AI and their evolution towards the UX term were identified as a starting point to analyze the close relationship between these two concepts during software development. The work allows to recognize the protagonist role of the user in the result of their interaction with the product and the supplier or developer. It describes activities and techniques to obtain information and requirements in the stages of software development, which support good information architecture, focused on the user experience.